about Linda Macaulay

Linda A Macaulay
Professor of System Design / Manchester Business School
The University of Manchester, Booth Street East, M15 6PB
info@lindamacaulay.com

Publications
Publication Types
Books
Journals
Inivted Book Chapters
As Editor
Fully Refereed Conference Papers
Reports
Research Topics
Service Science
Facilitated Collaboration and Virtual Teams
Human Computer Interaction
Requirement Engineering
E-commerce and E-business
Fully Refereed Conference Papers
Note: + more information
+Assessing the performance of e-facilitators A Azadegan, L Macaulay Collaboration Technologies and Systems (CTS), 2011 International Conference on Digital Object Identifier: 10.1109/CTS.2011.5928647 IEEE Publications
+End user service composition: Perceptions and requirements Authors Nikolay Mehandjiev, Abdallah Namoune, Usman Wajid, Linda Macaulay, Alistair Sutcliffe, 2010/12/1 Web Services (ECOWS), 2010 IEEE 8th European Conference on Pages:139-146, Publisher: IEEE
Azadegan, A. and Macaulay, L. (2010). Framework Design for Evaluating Facilitation Services. Proceedings of the 11th Group Decision and Negotiation (GDN) Conference. June 21-23, Delft, Netherlands
Ali, H., Macaulay, L. and Azadegan, A. (2010). e-Participation Processes: A web-based pattern language. Proceedings of the 11th Group Decision and Negotiation (GDN) Conference. June 21-23, Delft, Netherlands
Azadegan, A., Macaulay, L., and Ali, H. (2010). A framework design for evaluating facilitation services. Proceedings of the 11th Group Decision and Negotiation Conference. Delft, Netherland. 21st-23rd June 2010. Omaha: Centre for Collaboration Services, 252-253.
Cheng Xusen, Macaulay Linda (2010). Relationship of trust factors in computer supported group collaboration, Proceedings of the 11th International Conference on Group Decision and Negotiation, June 21-23, Delft, Netherlands.
Cheng Xusen and Macaulay Linda (2009). Investigating individual trust in computer mediated group collaboration in a case study approach. Proceedings of the 10th International Conference on Group Decision and Negotiation, June 14-19, Toronto, Canada.
Azadegan, A. and Macaulay, L. (2009). Designing Collaborative Processes for Requirements. Proceedings of the 10th Group Decision and Negotiation (GDN) Conference. June 14-19, Toronto, Canada
Azadegan, A. and Macaulay, L. (2009). A Framework for Facilitation Service Quality Assessment. Proceedings of the 10th Group Decision and Negotiation (GDN) Conference. June 14-19, Toronto, Canada.
Ali, H., Macaulay, L. and Zhao, L. (2009). A collaboration pattern language for e-Participation: A strategy for reuse. Proceedings of the 9th European Conference on e-Government. London, UK. 29th-30th June 2009. London: Academic Publishing International, 29-38.
Keeling, K., Keeling, D., Macaulay, L.A., Lythgoe, P., Virtual Graduations: A missed Opportunity for e-Learning, 2009, published in: eChallenges e-2009 Conference Proceedings, Paul Cunningham and Miriam Cunningham (Eds), IIMC International Information Management Corporation Ltd 2009, ISBN 978-1-905824-13-7
Azadegan, A. and Macaulay, L. (2008). Collaboration Patterns for Co-operative Requirements Capture. Proceedings of the 9th Group Decision and Negotiation (GDN) Conference. June 17-20, Coimbra, Portugal.
Cheng Xusen and Macaulay Linda (2008). Investigating individual trust for collaboration using spider diagram. Proceedings of the ACM 15th European Conference on Cognitive Ergonomics: the Ergonomics of Cool interaction, September 16-19, Funchal, Portugal. ACM Press.
Cheng Xusen, Macaulay Linda, and Zarifis Alex. (2008) Individual trust development in computer mediated teamwork. Proceedings of Web Science 2008, June 19 – 21, Pittsburgh, PA, USA, ACM Press
Hussin, Ab Razak Che; Macaulay, Linda; and Keeling, Kathy, "The Importance Ranking of Trust Attributes in e-Commerce Website" (2007). PACIS 2007 Proceedings. Paper 99. http://aisel.aisnet.org/pacis2007/99
Al Mosawi, A., Zhao, L. and Macaulay, L.A. (2006) A Model Driven Architecture for Enterprise Application Integration, Hawaii International Conference on System Sciences, HICSS-39, January 4-7, 2006
Macaulay, L.A., Alabdulkarim, A.,and Kolfschoten, G., (2006) An Analysis Of The Role Of The Facilitator And Alternative Scenarios For Collaboration Support, Hawaii International Conference on System Sciences, HICSS-39, January 4-7, 2006
Tan, Y.L., Macaulay, L.A. and Mauricette, S. (2006). “Adoption of ICTs among small business: vision versus reality”. 2006 European and Mediterranean Conference on Information Systems, July 6-7, Costa Blanca, Alicante, Spain.
Tan, Y.L. and Macaulay, L.A. (2006). “E-marketplace: a generic e-catalogue framework for SMEs”. 17th International Information Resources Management Association Conference, May 21-24, Washington, D.C., USA.
Hussin, A., Keeling, K., Macaulay, L. A., and P. McGoldrick, (2005) A trust agent for e-commerce: looking for clues, Proceedings of the 2005 IEEE International Conference on e-Technology, e-Commerce and e-Service, Hong Kong, China, IEEE Computer Press, ISBN 0-7695-2274-2, pp 728-73
Macaulay, L.A. and Alabdulkarim, A., (2005) Facilitation of e-meetings: State-of-the-Art review, Proceedings of the 2005 IEEE International Conference on e-Technology, e-Commerce and e-Service, Hong Kong, China, IEEE Computer Press, ISBN 0-7695-2274-2, pp 728-736
Macaulay, L.A., Keeling, K., McGoldrick, P., Dafoulas, G., Kalaitkis, E. (2005) Intensely Focussed Groups within Online Communities, Proceedings of HCI International, Las Vegas, July 2005
Macaulay, L.A. and Alabdulkarim, A., (2005) Facilitation of Dispersed Meetings: A Socio-Technical Perspective, Proceedings of Group Decision and Negotiation Conference, Vienna, May, 2005
Iahad, N., Dafoulas, G., Kalaitzakis, E., Macaulay, L.A., (2004) Evaluation of Online Assessment: The role of Feedback in Learner-Centred e-Learning, in Proceedings of 37th Hawaii International Conference on System Sciences, editor H. Sprague, Jr. IEEE Computer Press, ISBN 0-7695-2056-1, 2004
Keeling, K., McGoldrick, P., Beatty, S., and L.A. Macaulay, (2004) Face value? Customer views of appropriate formats for embodied conversational agents (ECAs) in online retailing, in Proceedings of 37th Hawaii International Conference on System Sciences, editor H. Sprague, Jr. IEEE Computer Press, ISBN 0-7695-2056-1, 2004
Dafoulas, G., Kalaitzakis, E. and Macaulay, L.A., (2004), Enhancing development of on-line communities through a multi-methodological evaluation approach, in proceedings of IADIS e-commerce 2004 conference, December 14-16, Lisbon, Portugal.
Keeling, K., McGoldrick, P., Macaulay, L.A., (2003) Privacy and Security Enhancing Methods: Use, Abuse, Attitudes and Social Marketing, in Building the Knowledge Economy: Issues, Applications, Case Studies, editors: Paul Cunningham, Miriam Cunningham and Peter Fatelnig, ISBN 1 58603 379 4 (IOS Press) 2003 pages 292-299. (e-2003 e-challenges conference, Bologna, Italy)
Kalaitzakis, E., G. Dafoulas and L.A. Macaulay, (2003) "Designing Online Communities: Community Centred Development for Intensely Focussed User Groups", Human-Computer Interaction: Theory and Practice (part II), volume 2, editors Constantine Stephanidis and Julie Jacko, Lawrence Erlbaum Associates Publishers, ISBN 0-8058-4931-0, pages 944-948 (Proceedings of the 10th HCI International Conference (HCII 2003), 22-27 June 2003, Heraklion, Greece.)
Doherty, J., Keeling, K., Newholme, T., Fowler, D., McGoldrick, P. and L.A. Macaulay, (2003) "Stories, Myths and Metaphors: Explaining self-exclusion and Internet use in the Home", in Proceedings of the IFIP sponsored workshop conference HOIT 2003 on Home Oriented Informatics and Telematics, April 2003, University of California, Irvine, USA
Che Hussin, A.R. and L.A. Macaulay, (2003) "A Personal Trust Agent for eCommerce", in Proceedings of the 8th Collaborative Electronic Commerce Technology and Research Conference, CollECTer (Europe), June 24th 2003, Galway, Ireland. p169-177
Tjortjis, C; Dafoulas, G; Layzell, P; Macaulay, L A, (2002) Model for Selecting CSCW Technologies for Distributed Software Maintenance Teams in Virtual Organisations, 2002, IEEE Workshop on Cooperative Supports for Distributed Software Engineering Processes (CSSE 02) in 26th Annual International Computer Software and Applications Conferenc, IEEE Comp. Soc. Press, 2002, pp.1104-1108, ISBN 0-7695-1727-7
Keeling, K., McGoldrick, P., Fowler, D., and Macaulay, L. (2001) Service with a Smile? Modelling Customer Acceptance of Instore Electronic Kiosks. 8th Retailing and Services Science Conference, June, Toronto (doesn't have page numbers)
Vassilopoulou, K., Keeling, K., Macaulay, L, and McGoldrick, P. (2001). Measuring purchasing intention for Internet retail sites against usability attributes. Proceedings of Interact '01; IFIP TC, 13th International Conference on Human-Computer Interaction. July Tokyo, Japan. 76-83.
Keeling, K., Fowler, D., McGoldrick, P., and Macaulay, L. (2001). TV Home Banking and the Technology Acceptance Model: Intrinsic Motivation and Gender Issues. Proceedings of Interact '01; IFIP TC, 13th International Conference on Human- computer Interaction. July Tokyo, Japan. 84-91.
Keeling, K., Macaulay, L., Fowler, D., McGoldrick, P., and Vassilopoulou, K. (2001). Electronic Kiosk Provision of Public Information: Toward Understanding and Quantifying Facilitators and Barriers of Use. Proceedings of HCI 2001, 9th International Conference on Human- Computer Interaction, August, New Orleans, USA. Vol 3, p680-684
Dafoulas, G; Macaulay, L, Facilitating Group Formation and Role Allocation in Software Engineering Groups, 2001, Proceedings of AICCSA 2001: ACS/IEEE International Conference on Computer Systems and Applications, 25-29 June, Beirut, Lebanon, IEEE Computer Society (TCSE & TCCA), ISBN 0 7695 1165 1
Dafoulas, G; Macaulay, L, Investigating Cultural Differences in Virtual Software Teams, 2001, Proceedings of BIT World 2001: Enabling Cultural Awareness, 4-6 June 2001, Cairo, Egypt, AIS / IRMA, ISBN 0 905304 36 5
A Naeem Shaikh, L. Macaulay; Integrating Groupware Technology into the Learning Environment; In Alt-C '2000 Conference, Sept. 11-13, 2000, Manchester, UK.
Dafoulas, G; Macaulay, L. A., Decision Making Issues in Software Engineering: Investigating Factors Affecting Team and Role Conflicts in Collaborating Virtual Teams, 2000, Proceedings of the 5th International Conference on Computer Supported Cooperative Work in Design, November 30 - December 1 2000, Hong Kong, IEEE Computer Society
Dafoulas, G; Macaulay, L., Assisting Knowledge Management in Virtual Software Teams: Coping with Location, Time and Cultural Differences, 2000, Proceedings of the Cooperative Internet Computing 2000, 29 November 2000, Hong Kong, IEEE Computer Society, ISBN 962 367 288 8
Dafoulas, G; Macaulay, L A., Virtual Teams and Dynamic Role Allocation, 2000, Proceedings of the 10th Annual BIT Conference, 1-2 November 2000, Manchester, England, ISBN 0 905304 33 0
Dafoulas, G; Macaulay, L, DRASIS: Supporting Dynamic Role Allocation in Software Engineering Teams, 2000, Proceedings of the GEMISIS Millennium Conference, 16-18 May 2000, Salford, England, IEE & BCS
Bennett K., Layzell P., Budgen D., Brereton O.P., Macaulay, L., and Munro M., Service-Based Software: The future for flexible software, IEEE APSEC 2000, Asia-Pacific Software Engineering Conference, 5-8 Dec 2000, IEEE Computer Society, ISBN 0-7695-0915-0, 2000, pp214-221
Keeling, K., Vassilopoulou, K., Macaulay, L., and McGoldrick, P. "Building Motivational Websites: A Brand Too Far? The Effects of Web Site Characteristics on Brand Personality, Attitude to the Brand, Attitude to the Website and Purchase Intentions", presented at the 3rd International Conference of Innovation through Electronic Commerce, Manchester Nov 14-16, 2000.
Vassilopoulou, K., Keeling, K., Macaulay, L., and McGoldrick, P."Identifying a Usability Evaluation Technique by following an SME centred Approach", presented at the 13th International Bled Electronic Commerce Conference, Bled, Slovenia, June 19-21, 2000.
O. P. Brereton, S. Lees, R. Bedson, C. Boldyreff, S. Drummond, P. J. Layzell, L. A. Macaulay, and R. Young, "Student collaboration across universities: a case study in software engineering," presented at 13th International Conference on Software Engineering Education and Training, IEEE Computer Society Press. CSEE&T 2000, Austin, Texas, March 2000
Bennett K.H., Brereton O.P., Budgen D., Layzell P., and Macaulay L. (1999) The Software Engineering Association, Institute of Electrical Engineers (IEE) Proceedings - Software, 1999
Building Trust between Customers and Suppliers of Electronic Commerce, T. Ishaya and L. Macaulay, in Innovation Through Electronic Commerce, Proceedings of the 2nd International Conference IeC'99, Manchester, November 1-3, 1999, eds. P.Leng, S. Grant, J. Keane, L. Macaulay, B.Wood, ISBN: 0 9537238 0 1
The Role of Trust in Virtual Teams, T. Ishaya and L. Macaulay, in Organisational Virtualness and Electronic Commerce, Proceedings of the 2nd International Vonet workshop, Sep 23-24 1999, University Bern, Switzerland, ISBN 3-9521463-6-6.
E-Commerce: Barriers and Facilitators for SMEs, K. Vassilopoulou, K. Keeling, L. Macaulay, in Innovation Through Electronic Commerce, Proceedings of the 2nd International Conference IeC'99, Manchester, November 1-3, 1999, eds. P.Leng, S. Grant, J. Keane, L. Macaulay, B.Wood, ISBN: 0 9537238 0 1
Ishaya, T. & Macaulay, L. (1999) The importance of social awareness in global information systems. In: Information Systems – The Next Generation. Proceedings of the 4 the UKAIS Conference, Brooks, L. & Kimble, C. (eds), pp. 210–220. University of York, York, UK.
Groupware Support for Information Systems Team Projects, Salim, S.S. and L. A. Macaulay, in the proceedings of the BCS fifth annual conference on Information Systems Methodologies, Preston, UK, August, 1997, published by Springer-Verlag, 1998, ISBN 1-85233-068-6.
S. S. Salim and L. A. Macaulay, "Groupware support for information systems team projects," presented at Proceedings BCS 5th Annual Conference on Information Systems Methodologies, Preston, UK, August 1997, 1998.
The Relationship between Requirements and Software Development Resources: Myths and Realities, Chatzoglou, P.D., and Macaulay, L.A., in the proceedings of the 13th IEEE International Conference on Automated Software Engineering (AUSE'98), Hawaii, October, 1998.
Supporting Student Groupwork: Distributed Software Engineering Projects Brereton, P., Lees, S., Gumbley, Benson,R., M., Boldeyreff, C., Drummond, S., Layzell, P., Macaulay, L., Young, R., 1998, to appear in ALT-C
Planning and Learning in Requirements Engineering, Macaulay, L.A. and P.D. Chatzoglou, 1998, Proceedings of the INCOSE (International Council on Systems Engineering) UK Symposium, RAF Museum, Hendon, June 1998, IEE publication.
The Role of the Facilitator in Requirements Engineering, L.A.Macaulay, 1998, Proceedings of the Third International Conference on Requirements Engineering, Colorado Springs, USA, IEEE Computer Press, ISBN 0-8186-8356-2, pp244-248.
Macaulay, L.A. and Shaikh, A.N., 1998, "Groupware and Software Engineering: Criteria for Success," in 'The Digital University', Chapter 17, CSCW Series, R. Hazemi, Ed.: Springer-Verlag, pp. 245-265.
Macaulay, L.A. and Chatzoglou, P.D., 1998, Planning and Learning in Requirements Engineering, Proceedings of the INCOSE (International Council on Systems Engineering) UK Symposium, RAF Museum, Hendon, June 1998, IEE publication.
Groupware: What You See Is What You Need?, Macaulay, L.A. and S.S. Salim, in Design of Computing Systems: Social and Ergonomic Considerations, eds M.J. Smith., G. Salvendy., R.J.Koubek, Proceedings of the 7th International Conference on Human-Computer Interaction, San Francisco, California, USA, August, 1997, Elsevier Science pp53-57
Requirements for Requirements Engineering Techniques, Macaulay, L.A., proceedings of the IEEE International Conference on Requirements Engineering, Colorado, USA, April 1996. pp157-164.
User Requirements for Undo Support in CSCW, Hazemi, R. & L.A. Macaulay, Proceedings of the 1995 BCS HCI Conference, August 1995.
Human Communication within Requirements, Macaulay, L.A., 1994, in the Proceedings of the Second BCS Conference on Information Systems Methodologies, (eds.) C. Lissoni, T. Richardson, R. Miles, T. Wood-Harper, N. Jayaratna, Heriot-Watt , Edinburgh, Scotland, September, 1994.
Requirements as a Cooperative Activity, Macaulay, L.A., 1993, in the Proceedings of the First IEEE conference on Requirements Engineering, RE'93, San Diego, California. (17 pages)
Cooperative Requirements Capture, Macaulay, L.A., O'Hare, GMP, Viller, S., and Dongha, P., in the proceedings of the 1993 JFIT Technical Conference, DTI Publication. (8 pages)
User Role in Problem Solving with Distributed Artificial Intelligence Systems, Hall, L., Macaulay, L.A. and O'Hare, GMP., 1992, in the Proceedings of the MAAMAW'92, Fourth European Workshop on Modelling Autonomous Agents in an Artificial World, S. Martino al Cimino, Italy, 1992 (14 pages)
Software Maintenance: Perceptions and Practice, Layzell, P. and Macaulay, L.A., 1990, Proceedings of the CSM-90 International Conference on Software Maintenance.
An Active Interface: Designing the User Interface from a DAI Perspective, Hall, L., O'Hare, GMP and Macaulay, L.A., 1990, Proceedings of the International Working Conference on Cooperative Knowledge Based Systems, Keele, Oct 90
Helping DP Specialists to Design More Usable Systems, Macaulay, L.A., and Jefferys, S., International Conference on Man, Technology and Organisations, Nivelles, July, 1990.
An Evaluation of the Usability of a User Requirements Methodology, Castell, A.C., Macaulay, L. A., Fowler, CJH., Hutt, AFT., in Sutcliffe and Macaulay (eds), People and Computers V, Cambridge University Press, 1989.
Overcoming Obstacles to the Validation of User Requirements Specifications, Fowler, CJH., Kirby, MAR., Macaulay, L. A., in Jones and Winder (eds) People and Computer IV, Cambridge University Press, 1988.
USTM: A Human Factors based Methodology for Determining Product Requirements, Macaulay, L. A., Fowler, CJH., Kirby, MAR., Hutt, AFT., in the proceedings of the Alvey Conference 1988.
Describing a Product Opportunity: A Method of Understanding the Users' Environment. Hutt, AFT, Donnelly, N., Macaulay, L. A., Fowler, CJH., Twigger, D., 1987, In D Diaper & R Winder (eds) People & Computers III, Cambridge University Press. (17pages)
An Evaluation of the Effectiveness of the Adaptive Interface Module (AIM) in Matching Dialogues to Users, Fowler, CJH., Siripoksup, S., and Macaulay, L.A.,1987, In Diaper & Winder (eds) People & Computers III, Cambridge University Press.
Information Display and Management Systems, Booth. P., Macaulay, L.A. and Fowler, CJH, 1987, In H.J. Bullinger and B. Shackel (eds) 'Human Computer Interaction', INTERACT '87, North Holland.
Human Factors in the IT Specification Process, Macaulay, L. A., Fowler, CJH., Hutt, AFT., BCS Computer Bulletin, Series III, Vol 2., Part 3, Sept. 1986, pp10-12, Cambridge University Press, SSN 0010-4531.
The Relationship between Cognitive Style and Dialogue Style: An explorative study, Fowler, CJH., Macaulay, L.A., and Fowler, J., In P. Johnson and S. Cook (eds) 'People and Computers : Designing the Interface.' Cambridge University Press, l985.
What do clerical workers think about Computers? Fowler, CJH., Macaulay, L.A. and Porteus, R., In P.Johnson and S. Cook (eds) 'People and Computers : Designing the Interface.' Cambridge University Press, l985.
Designing Interfaces for different types of users - Experimental Criteria , Macaulay, L.A., and Norman, M.A., 1984, First IFIP Conference in Human Computer Interaction.
Criteria for Adaptive Software Design: an Experimental Approach, Macaulay, L.A., and Norman, M. A., 1983, Ergonomics Society Conference on the User Interface, Sep.1983.

Manchester Business School | email: info@lindamacaulay.com